What we keep about you, and why.
Very little. An email address if you ask us to write, and what a parcel needs to reach you if you buy cards. We never sell it, and we never use it for anything you did not ask for.
Your email
If you ask us to tell you when the cards are ready, we keep your email address, the date, and the page you signed up on.
We write once, the day they are ready, and ask if you would like to hear about new sets and originals. Say yes and we keep your address for that. Otherwise, we delete it.
If you write to us, we keep your email for as long as we need it to answer you, and with your order if there is one.
If you buy cards
You pay on Stripe's own checkout page, so we never see your card number. Stripe looks after your payment under its own privacy policy.
We see your name, email, delivery address and the cards you chose, so Lisa can pack and post them. Your name and address go on the envelope, and to NZ Post if you choose tracked post. We keep order records for seven years, because the tax rules ask us to.
If you buy on Etsy, Etsy passes on only what we need to post your order.
Who else sees it
This site has no cookies, ads or tracking. Like every website, the company that runs it, Cloudflare, sees your internet address when a page loads.
Your details are kept for us by Cloudflare (this site and the email list), Google (our email) and Stripe (payments), mostly in the United States. Only the two of us who run Marlo Wren can see them. We never sell or share them, and would only pass them on if the law required it.
On the free resources page, your browser remembers the country you chose. That never leaves your device.
If your details were ever lost or seen by someone who should not have them, we will tell you as soon as we can.
Seeing, changing or deleting it
Write to [email protected] and we will show you what we hold about you, correct it, or delete it. It costs nothing, and we will answer within 20 working days. Only order records stay, for the seven years the tax rules ask for.
Who we are
Marlo Wren is a small family business, from our studio in Cambridge, Aotearoa New Zealand. It is managed by Lisa Hopkins, who is also our privacy officer. Our postal address is 120A TeAwa Road, Tamahere, New Zealand.
Last changed 1 October 2026.